What Is Responsible Lending? How Affordability Checks Work
Responsible lending means a firm checks you can afford to repay before it lends. This guide explains affordability and creditworthiness…
Rachel Stone
468 reading now
#Consumer Duty
Stories tagged “Consumer Duty”.
4 stories
Why Customer Feedback Shapes Better Financial Services
How feedback loops, complaints and transparent listening help financial firms improve — and how the UK rulebook turns customer voice into a…
Daily Junction Editorial Team
444 reading now
The Future of Lending: Trends Shaping Consumer Credit in 2026
Open banking, AI affordability checks, the FCA's Consumer Duty and incoming BNPL regulation — the trends reshaping UK consumer credit in…
Rachel Stone
368 reading now
How Lenders Must Support Customers in Financial Difficulty
What the FCA's Consumer Duty and forbearance rules require when borrowers struggle, the support options lenders should offer, and how firms…
Rachel Stone
477 reading now