Stories tagged “Consumer Rights”.
Enforcement agents must give seven clear days' notice, cannot force entry to homes for most debts, and charge fixed fees at each stage —…
Money Claim Online lets anyone sue for up to £10,000 from a web form for a £35 minimum fee, but a county court judgment is only a ruling…
Advertised broadband speeds are peak-time medians measured at the router, so contention on shared lines, copper distance, and wi-fi physics…
Administration is a rescue procedure, not a shutdown, but customer rights change sharply the moment administrators are appointed.
Millions of UK drivers who took out car finance agreements before 2021 may be entitled to compensation following a landmark ruling on…
With millions of UK households overpaying for broadband, a step-by-step guide to switching providers in 2026 — and why new rules make it…
Millions of Britons trust price comparison websites to find the cheapest insurance, energy, and loans — but mounting evidence suggests the…
If a lender has treated you unfairly, you have a clear route to put it right. This guide explains how to complain effectively, the lender's…
With airport queues, rail strikes and airline insolvencies already making headlines, British travellers face a turbulent summer in 2026 —…
The Consumer Rights Act 2015 is the most important piece of consumer protection legislation in the UK, giving you powerful rights when…
The energy price cap sets a maximum rate suppliers can charge households on default tariffs, but it is not a cap on your total bill. Here's…
Council tax is one of the largest annual bills for UK households, yet the banding system behind it is widely misunderstood and based on…
A step-by-step guide to making an insurance claim in the UK — what to do first, how the process works, what an excess is, and how to handle…
Greenwashing is when a company makes a product or itself appear more environmentally friendly than it really is. Here is how to recognise…
If your flight is delayed or cancelled, UK rules give you rights to care, refunds, rerouting and sometimes compensation. Here is a…
Chargeback lets you ask your bank to reverse a card payment when something goes wrong. This UK guide explains how it works on debit and…
Section 75 makes your credit card provider jointly liable when a purchase goes wrong. This UK guide explains what it covers, the price…
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