Living with a long-term health condition or disability often comes with extra costs that other people never have to think about, from specialist equipment to help getting around. Personal Independence Payment is the main benefit designed to help with exactly that. It is widely claimed but often misunderstood, partly because what matters is not your diagnosis but how your condition affects your daily life. This guide explains how PIP works and how to claim it. This is general information, not financial or legal advice.
What it is
Personal Independence Payment (PIP) is a benefit, paid by the Department for Work and Pensions, that helps people aged 16 or over with the extra costs of a long-term health condition or disability. It is intended to contribute towards the additional expenses that arise from living with a disability, rather than to replace income.
Two features make PIP unusual and important to understand. First, it is not means-tested: your income and savings have no bearing on whether you qualify. Second, it is tax-free and can be paid whether you are working or not. This makes PIP very different from income-related benefits, and it means many people who would never qualify for means-tested support can still receive it.
PIP is gradually replacing the older Disability Living Allowance (DLA) for working-age adults. It has two separate parts, and you can be awarded one or both.
PIP is not about what your condition is called. It is about what your condition stops you doing, or makes harder, in everyday life. Two people with the same diagnosis can receive very different awards.
The two components
PIP is made up of two components, each of which can be paid at one of two rates.

The daily living component is for people who need help with everyday tasks. The assessment looks at activities such as:
- Preparing and cooking food.
- Eating and drinking.
- Washing, bathing and using the toilet.
- Dressing and undressing.
- Communicating, reading and managing money.
- Engaging with other people.
The mobility component is for people who have difficulty getting around. It considers:
- Planning and following a journey.
- Moving around and how far you can walk.
Each component is paid at either a standard or an enhanced rate, depending on how much your condition affects you. You might receive, for example, the enhanced daily living rate and the standard mobility rate, or just one component on its own.
How the assessment works
This is the part that causes the most confusion, so it is worth being clear. PIP entitlement is based on how your condition affects you, assessed through a points-based system, not on the medical label attached to your condition.
For each activity, you are scored on how much difficulty you have, whether you need aids or assistance, and whether you can do the task safely, reliably, repeatedly and in a reasonable time. The points for the daily living activities are added together to decide that component, and the mobility activities are scored separately for the mobility component.
A key principle is reliability. If you can do something but only with pain, only some of the time, or only unsafely, that is taken into account. This is why describing your worst and most typical days accurately matters so much, rather than how you might manage on a good day.
Many claims involve an assessment with a health professional, which can be by phone, video or in person, alongside the information on your form and any supporting evidence you provide.
Who can claim
To claim PIP you generally need to:
- Be aged 16 or over and under State Pension age when you first claim. (People over State Pension age may look at Attendance Allowance instead, and those on a low income should also check Pension Credit.)
- Have a long-term physical or mental health condition or disability.
- Have had difficulties for at least three months and expect them to continue for at least nine more months (the "required period" condition), with some exceptions.
- Meet residence and presence rules in the UK.
Because PIP is not means-tested, you do not need to worry about savings or earnings when deciding whether to apply. And because it can be paid alongside work, claiming it does not mean giving up a job.
What PIP can unlock
Like some other benefits, PIP can act as a gateway to further help. Being awarded PIP may, depending on your circumstances:
- Increase the amount of other benefits you receive, such as Universal Credit.
- Help you qualify for the Motability Scheme, which lets you exchange the mobility component for a leased vehicle.
- Lead to a Blue Badge, a Disabled Person's Railcard, or reductions on council tax or vehicle tax.
This passporting effect means PIP is often worth more than the payment alone, so it is always worth checking your wider entitlements once an award is in place. If a health condition is also affecting your ability to work, our guide on Statutory Sick Pay explains the support available through an employer.
How to apply
The claim process usually starts with a phone call to the DWP to begin your claim, after which you are sent a form, "How your disability affects you", to complete. Take time over this form: explain clearly and honestly how your condition affects each activity, including on bad days, and send supporting evidence such as letters from doctors, specialists or carers.
Applying can feel daunting, but free help is available. Citizens Advice runs a dedicated service to help people make PIP claims, and organisations such as Scope, Turn2us and your local welfare rights service can support you with the form and any assessment. MoneyHelper can also help you understand how PIP fits with your wider finances. If a claim is turned down and you think the decision is wrong, you can ask for a mandatory reconsideration and, if needed, appeal; advice services can help with this too.
The bottom line
PIP helps with the extra costs of a long-term health condition or disability through two components, daily living and mobility, each payable at a standard or enhanced rate. It is not means-tested, is tax-free, and can be paid whether or not you work. What matters is how your condition affects your everyday life, judged on a points system, not the diagnosis itself, so describing your difficulties fully and reliably is essential. If you think you might qualify, get free help from Citizens Advice to make the strongest possible claim; PIP, and the further support it can unlock, makes a real difference to many lives.
Frequently asked questions
What is PIP?
Personal Independence Payment, or PIP, is a benefit from the Department for Work and Pensions that helps people aged 16 or over with the extra costs of a long-term illness or disability. It has a daily living part and a mobility part. This is general information, not financial advice.
Is PIP means-tested?
No. PIP is not means-tested, so your income and savings do not affect whether you can get it. It is also tax-free and you can receive it whether you are working or not.
How is PIP assessed?
Entitlement is based on how your condition affects your everyday life, not on the diagnosis itself. A points-based assessment looks at activities such as preparing food, washing, communicating and moving around. Your points determine whether you get each component and at which rate.
Can I get PIP if I work?
Yes. PIP is designed to help with the extra costs of disability regardless of your work status, so you can claim it whether you are employed, self-employed or not working. Getting PIP can also help you qualify for other support.
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